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TERMS OF SERVICE

SECTION 1 – INTRODUCTION

 

ALT. ATHLETICA (“we”, “us”, “ALT.”) is a fashion house that sells clothing, accessories, and associated services.

 

The terms, conditions and notices (hereinafter known as “Terms of Service”) stated on this page and other related documents apply to any product and/or services (collectively known as “Services”) listed and/or rendered to you while accessing and using our website www.altathletica.com (hereinafter referred to as the “Site”).

 

By using the Services, you are indicating that you have acknowledged and understood, and therefore agree to all the terms, conditions, and notices related to the usage and access of the Site, as may be updated by us from time to time, with or without notice. You should understand that by ordering any of our products, or partaking in any promotions, or using the Site for any purpose, you are bound by these Terms of Service. Please check this page regularly to note any changes which may have been made to the Terms of Service.

 

Use and access to this Site is allowed on a temporary basis, subjected to ALT.’s discretion and decision. ALT. reserves the right to withdraw and/or amend any information regarding the use of Services without notice, including the access to some parts and/or the entire Site. This also extends to ALT.’s online and offline partnerships and collaborations with external suppliers and partners. ALT. is also not liable if, in any event, the Site is unavailable at any time, or for any period.

 

This Site may also contain links (the “Linked Sites”) to external websites, which are not operated, governed or monitored by us. We have no control over these Linked Sites and accept no responsibility for them, the content and services offered, or for any loss or damage that may arise from your use of them. Your use of these Linked Sites is subject to their respective terms of use contained within each site.

 

“Terms of Service” may be used interchangeably with “Terms and Conditions”, “Terms”, or “T&Cs” in the site.

 

“Writing” or “written” in these Terms of Service includes emails.

 

SECTION 2 – ELIGIBILITY OF USE

 

As a condition of your access to and/or use of the Site, you warrant that you are at least 18 years of age and possess a valid Credit or Debit card issued by a bank acceptable to use at the point of purchase. If you are under 18 years old, your use of this Site warrants that you are using ALT.’s Services with the involvement and permission of your parent and/or guardian. 

By using this Site, you warrant that all information supplied by you on the Site is accurate, current, and complete. You shall be solely responsible for your access to and/or use of the Site and its materials herein. Where you create a user account and password, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user account at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Service.

 

By using ALT.’s Services and confirming a purchase, you have authorised ALT. to process a charge or charges on your Credit or Debit or eNETS account in the amount of the total purchase price for the product(s) purchased or the service(s) rendered. Products purchased by you are for personal or gift use and should not be used for commercial purposes, or to derive any commercial benefit. ALT. also reserves the right to restrict multiple quantities of an item being purchased and/or shipped to any one customer or postal address.

 

With the use of our Services, you have agreed that we may use personal details provided by you to conduct appropriate anti-fraud checks and controls as and when required. Under such circumstances, the personal details you have provided may be disclosed to a credit reference or fraud prevention agency acceptably to us, which may keep a record of the information.

 

SECTION 3 – PROHIBITIONS

 

You must not misuse this Site. You shall and will not: commit or encourage a criminal offence; transmit or distribute a virus, spyware and/or malware including but not limited to Trojan horse, worm, logic bomb, or post any other material on the Site, or its related social media and/or communication platforms, which is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene; hack into any aspect of the Services and/or Site or attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Site; corrupt data; cause annoyance to other users or interfere with another’s utilization and enjoyment of the site; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material; or attempt to affect the performance or functionality of any computer facilities of, or accessed throughout this Site. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. ALT. will report any such breach to the relevant law enforcement authorities and disclose your identity to them. Appropriate legal action will be undertaken.

 

ALT. will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, malware, spyware or any other technologically harmful material that may infect your technological device(s) used to access the Site and/or Linked Sites, computer equipment, computer programs, data, or other proprietary material due to your use of the Site and/or Linked Sites, or to your downloading of any material posted on Site and/or Linked Sites.

 

SECTION 4 – INTELLECTUAL PROPERTY, SOFTWARE, AND CONTENT

 

The intellectual property rights in all software and content made available to you on or through this Site remains the property of ALT. ATHLETICA and are protected by copyright laws and treaties around the world. All such rights are reserved by ALT. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Site nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on any software, content, or accompanying documentation supplied by ALT. No license or consent is granted to you to use this trademark in any way, and you agree not to use this without the written permission of the founder or a director of ALT..

 

SECTION 5 – ORDERS AND PAYMENTS

 

You may place an order with us by completing and submitting the order form on the Site. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you. 

 

Upon placing your order, a confirmation email will be sent to your registered email address. You acknowledge that this order confirmation does not constitute an acceptance of your order by ALT. Our acceptance of your order will take place when the order has been shipped to the delivery address provided by you, at which point a contract will come into existence between you and us. Each fully-paid order accepted by us shall constitute a separate and individual contract governed by these Terms of Service (an “Order). 

 

ALT. reserves the right to accept or decline any and all orders received from or through the Site in our sole and absolute discretion. Should we exercise this discretion to cancel or reject your order, any payment you have made shall be fully refunded to you via the original payment method used. 

 

If we are unable to process your order, we will inform you of this. This might be because the product is out of stock; because of unexpected limits on our resources for which we could not reasonably plan; because a credit reference we have obtained for you does not meet our minimum requirements; because we have identified an error in the price or description of the product; or because we are unable to meet a delivery deadline you have specified. 

 

The price payable by you for the product(s) shall be the price of the product(s) listed for sale as stated on the Site at the time your order is transmitted to us through the Site, and any applicable taxes. Some products listed on the Site may be incorrectly priced despite our best efforts. If we find that the product’s actual price is lower than the stated price on your order date, we will charge the lower amount of refund the difference if payment has already been made. If we find that the product’s actual price is higher than the stated price on your order date, we will contact you with further instructions. If we are unable to contact you, your order may be cancelled and the amount paid by you will be refunded in full via the original payment method used.

 

All prices are subject to taxes, unless otherwise stated. We reserve the right to amend the price of any product at any time without providing any reason or prior notice. Any typographical, clerical, or other error or omission in any acceptance, invoice, or other document on our part shall be subject to correction without any liability on our part.

 

We accept all major credit cards. 

 

SECTION 6 – DISCOUNT CODES, VOUCHERS, AND GIFT CARDS

 

We may from time to time offer promotional discount codes or vouchers which may apply in respect of any, or certain specified, purchases made through this Site. 

 

Vouchers and discount codes are valid for the specified period stated on or in relation to the voucher or code; can only be redeemed once; and, unless otherwise stated, may not be used in conjunction with other discount codes, vouchers, and/or discounted items. For discount codes and vouchers stipulated for a specific sum, if you choose to return an Order or part thereof, you will not be refunded the value of the voucher or discount code. However, if the Order was paid partly with your own funds, this portion will be refunded through the original payment method used. 

 

ALT. may specify additional terms and conditions in relation to specific vouchers or discount codes. In such cases, the additional terms and conditions will govern the use and redemption of such vouchers or discount codes, together with these terms. We may at our sole discretion discontinue or cancel any voucher or discount code previously issued and will not be responsible for any losses arising therefrom.

 

ALT. reserves the right to revoke or limit the use of any discount code or voucher used on this Site, and to restrict access or prohibit you from using this Site if we have reason to believe that the discount code or voucher was obtained or used fraudulently, unlawfully, illegally, or in breach of this Terms, or any other terms and conditions that may apply to the voucher or discount code. In order to determine this, we may request for further information from you, including but not limited to how you gained access to the voucher or discount code; proof or purchase or redemption on any third-party application or website; and personal information such as proof of identity. 

 

We shall not be liable for any losses arising from the ineligibility or loss of any voucher or discount code. 

 

SECTION 7 – SALES TAX, CUSTOMS, AND IMPORT CHARGES 

 

For orders shipped to Singapore, prices shown are inclusive of sales tax if any. For all orders shipped to any country outside of Singapore, all taxes, customs, and import duties and fees are the responsibility of the customer, and must be paid by you in order for your parcel to clear customs.

 

As customs and import fees vary, we are unable to advise the amount payable for the parcel once it reaches your country. Please check with your local customs and import authorities for more details.

 

If you choose to reject the delivery of the order once it has reached the destination country, an admin charge will be levied and deducted from your refund. Shipping fees will not be refunded. Such refunds will be credited to the original payment method used.

 

SECTION 8 – FULFILLMENT OF ORDER

 

Orders will only be fulfilled after full payment is received. We reserve the right not to fulfill orders when we have not received the full amount to be paid for the order. 

 

SECTION 9 – DELIVERY

 

The cost of delivery of your order will be displayed upon checkout on the Site. We offer domestic and international shipping.

 

Orders are processed and dispatched to our delivery partner(s) within an estimated time of three (3) business days. Any delivery dates stated during the order process are estimates only. If delivery of your product is delayed, we will inform you via email accordingly. Time for delivery is not of the essence, and neither us nor our agents shall be liable for any delay in delivery however caused. 

 

Orders that cannot be delivered after several attempts will have an admin fee levied and deducted from the refund. Shipping fees will not be refunded. Such refunds will be credited to the original payment method used. 

 

SECTION 10 – RETURNS AND EXCHANGES

 

Requests for returns and exchanges can be made in accordance with our Returns and Exchange Policy. Please see our Returns and Exchange Policy here.

 

SECTION 11 – MISTAKES, ERRORS, AND OMISSIONS 

 

Occasionally there may be information on the Site or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Site or on any related Services is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including (without limitation) pricing information, except as required by law. No specified update or refresh date applied in the Site or on any related website, should be taken to indicate that all information in the Site or on any related website has been modified or updated.

 

SECTION 12 – PERSONAL DATA

 

Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy Policy for more details.

 

SECTION 13 – EFFECT

 

These Terms of Service shall apply at all times, to all orders and contracts made or to be made, when you use ALT.’s Services for the sale and supply of products. In any event when you use the Site, including but not limited to, submitting a purchase order to us, giving any delivery instruction, or accepting delivery of the order, this shall constitute your unqualified acceptance of these Terms of Service. These Terms of Service shall prevail over any separate terms put forward by you. Any conditions that you submit, propose, initiate or stipulate in whatever form and at whatever time, whether in writing, by email, or verbally, are expressly waived and excluded. No other terms shall be binding unless agreed in writing, authorised and signed by the founder or a director of ALT..

 

SECTION 14 – LIMIT ON LIABILITY

 

The information displayed on this Site is provided on an “as is” and “as available” basis without any guarantees, conditions or warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to warranties of title or implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement.

 

Without limiting the generality of the foregoing, we expressly disclaim any warranty, condition, guarantee, term, or representation as to the reliability, accuracy, completeness, and validity or any content or material on the Site; that the functions contained on the Site will be secure, uninterrupted, or error-free; and that any defects will be corrected. Any and all such warranties, conditions, terms and representations are specifically excluded. We assume no responsibility for errors or omissions in the materials on the Site, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the Site is at your sole risk.

 

Without prejudice to the generality of the foregoing, we expressly disclaim any and all liability arising from the life or wear of any product or that it will be suitable for any particular purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made known to ALT.; improper remedy of defective products, alteration of the products, unsuitable or improper use, wilful damage, negligence, or other misuse of the products, as well as fair wear and tear, by you or any third party; third party claims, whether directly or indirectly caused by, or relating to, the content of our Site and the products purchased on or through our Site; and any warranties provided under these T&Cs if the total price for the product has not been paid in cleared funds by the due date for payment.

 

Unless expressly stated to the contrary to the fullest extent permitted by law, ALT. and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Sites and/or the Linked Sites and any content posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. 

 

We will not be responsible for failure to meet any of our obligations under this Terms of Service where such failure is due to events beyond our reasonable control. Such events include, but not limited to strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government, shipping, postal or other relevant transport strike, failure or accidents. In the circumstance that any of the events last for more than one week, either you or we may terminate your Order forthwith by written notice and without any liability other than a refund of a product already paid for by you and not delivered. The refund will be made fully via the original payment method used. If we are prevented from fully meeting our obligations due to any of these events, we have the sole discretion which Orders we will perform and to what extent. We also reserve the full rights on the solution adopted in meeting our obligations under the Order despite such events.

Your access and use of this Site may be dependent on third party service providers, including but not limited to third party payment systems, internet, and network services. ALT. is not responsible for any acts or omissions or defaults of such third parties, and shall not take responsibility for the results of any credit inquiry; the availability or performance of the internet; your connection with the internet; or the inaction of any other person or entity.

 

To the extent permissible at law, we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under on in connection with any Order.

 

Our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for products under such Order. 

 

SECTION 15 – INDEMNITY 

 

You agree to indemnify, defend, hold harmless ALT., its directors, officers, employees, consultants, agents, partners, subsidiaries, advertising agencies, affiliates, and representatives, from any and all third party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this Site; your breach of the Terms of Service; your violation of any rights of another person or entity; and/or your breach of any statutory requirement, duty, or law.

 

 

SECTION 16 – LINKS TO THE SITE

 

You may link to ALT.’s Site, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any site that is not owned by you.

 

This Site must not be framed on any other site, nor may you create a link to any part of this Site other than the home page. We reserve the right to withdraw linking permission without notice.

 

SECTION 17 – INVALIDITY

 

If any part of these Terms of Service are determined by any court of competent jurisdiction or competent authority to be invalid, unenforceable or unlawful, the enforceability of any other part of these Terms will not be affected; all remaining terms, conditions and provisions will continue to remain valid, effective and enforceable to the fullest extent permitted by law. So far as possible, the invalid term can be severed to render the remaining part valid and enforceable. You agree that the term shall be rectified therefore, and interpreted in a way closest to the original meaning of the term permitted by law.

 

SECTION 18 – RELATIONSHIP 

 

These Terms of Service shall not be deemed as to create a partnership, agency, contract or a relationship of employer and employee between ALT. and you.

 

SECTION 19 – GOVERNING LAW AND JURISDICTION

 

The Terms of Service and any dispute or claim arising out of, or connected, to them or their subject matter or formation (including contractual and non-contractual disputes or claims) shall be governed and construed in accordance with Singapore Law. In the event of any dispute or claim associated with these Terms, the dispute or claim shall submit to the exclusive jurisdiction of the Singaporean Courts. All dealings, correspondence and contacts between ALT. and you shall be made or conducted in the English language.

 

SECTION 20 – RIGHT TO VARY TERMS

 

ALT. retains the absolute right and discretion to amend, remove or vary the Terms of Service, any page of this Site or any Services provided at any time, without prior notice. Amendments to these Terms of Service will be posted on Site. However, use of the Site, including but not limiting to browsing of products and make a purchase, will be deemed to constitute acceptance of the current Terms of Service. The responsibility to review the latest Terms of Service is to be undertaken by you each time a new Order is made. Your continued use of the Site indicates your assent to the Terms of Service as posted.

 

SECTION 21 – ENTIRE AGREEMENT

 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

 

These Terms of Service and any policies or operating rules posted by us on this Site or in respect to the Services provided constitutes the entire agreement and understanding between you and us and govern your use of the Services and Site, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service.

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 22 – THIRD PARTY RIGHTS

 

Any person who is not a party to this Terms of Service shall have no right to enforce or to enjoy the benefit of any term of this Agreement. 

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